What is Cash Back and how does Cash Back work?

Your contract partner is always the respective partner store where you made your purchase or signed your contract. Unfortunately, we cannot help in such cases.

Go to your browser settings, search for "cookies" and delete your browser history including cache and all cookies.

• Open the [App Store] https://mycashbacks.onelink.me/fZOY/pzk34wna "iOS"), Google Play Store (Android) or Huawei App Gallery
• Search for "mycashbacks"
• Tap on "Install"
• Open the app and log in or register

Done! You can now start earning Cash Back.

• Make sure you have the latest app version installed
• Check if your operating system is up to date
• Restart your device
• Clearing the cache can also help Still having issues? Reach out via our contact form – our support team will be happy to assist!

If you've forgotten your password, just tap "Forgot password?" during login in the app. We'll send you an email with a link to reset your password easily.

You can receive push notifications for special deals so you never miss a limited-time offer!

Tap "Account" in the bottom right of the app, then go to "My Payouts". Here you can add or update your payout details.

• Minimum of $1.00 CONFIRMED Cash Back
• Automatic monthly payout by the 10th
• Your profile must be complete
• A payout method (PayPal or voucher) must be saved
• Payout must not be paused

NOTE: First payout must be via PayPal.

• You haven’t reached $1.00 confirmed Cash Back
• Your profile is incomplete
• No payout method selected
• Payout is paused
• Details added after last payout – please wait
• Cash Back function deactivated – contact support

NOTE: First payout must be via PayPal.

• Monthly by the 10th if you have at least $1.00 confirmed
• Profile must be complete
• Valid payout method required
• Payout must not be paused
• Cash Back function deactivated – contact support

NOTE: The first payout must be via PayPal.

Cash Back means getting money back on your online purchases in your favorite stores.

For every purchase made through mycashbacks, we receive a commission from the partner stores and share most of it with you as Cash Back.

1. Search for your favorite shop or product on mycashbacks;
2. Activate the Cash Back;
3. Accept all cookies on the partner store;
4. Don’t use ad blockers or private mode;
5. Don’t use the store’s app;
6. Complete your purchase as usual;
7. Get money back for your order.

Sometimes your Cash Back or orders may temporarily not appear. Don’t worry – it’s all still there. Log out, clear cookies & cache, log in again. Still not working? Send us a screenshot + your customer ID.

Sometimes your Cash Back or orders may temporarily not appear. Don’t worry – it’s all still there. Log out, clear cookies & cache, log in again. Still not working? Send us a screenshot + your customer ID.

Sometimes your Cash Back or orders may temporarily not appear. Don’t worry – it’s all still there. Log out, clear cookies & cache, log in again. Still not working? Send us a screenshot + your customer ID.

Possible reasons:

• Order was canceled
• You bought non-eligible products
• Contract not eligible
• The purchase was credited to another partner (e.g. other loyalty systems or coupon site)

Possible reasons:

• Order canceled or partially returned
• Non-eligible products
• Another bonus provider credited
• You didn’t complete the purchase

Possible reasons:

• Canceled/returned items
• Some items are not eligible (e.g.: gift cards)
• Purchase credited elsewhere
• Cashback adjusted based on store policy

• Start at mycashbacks
• Accept all cookies
• Don’t use ad blockers or private mode
• Don’t use outside coupons
• Don’t buy gift cards or use installment payments
• Read the partner store’s conditions

• Visiting store before activating Cash Back
• Not accepting cookies
• Using other loyalty systems
• Using the store’s app
• Not clearing cookies & cache
• Using incognito browsing

• You visited the shop before activating
• Didn’t accept all cookies
• Used ad blockers or coupon codes
• Paid in installments
• Gift cards are not eligible
• Order was canceled or unpaid

Follow all steps correctly:

• Start from mycashbacks
• Accept all cookies
• Don’t use the partner app
• Don’t combine with other loyalty systems
• Don’t use coupons not from our portal
• Don’t shop incognito or with ad blockers

If your order is canceled, Cash Back will also be canceled. For partial returns, the partner store may reduce or remove the Cash Back.

After goods are received or contract validated, the partner store confirms the Cash Back. This may take up to 150 days depending on policies, start dates, or returns.

Cash Back stays pending until confirmed by the store. This depends on their validation process, returns, or cancellation terms – average time is up to 150 days.

• Minimum of $1.00 confirmed
• Paid monthly by the 10th
• Profile complete & payout method saved (PayPal/voucher)
• First payout must go to PayPal

• Under $1.00 confirmed
• No payout method
• Profile incomplete
• Payout paused
• First payout must go to PayPal

• Monthly by the 10th if minimum $1.00 confirmed
• Profile must be complete
• First payout to PayPal

• You canceled or didn’t pay
• Order assigned to another platform
• Violated partner store’s terms

Your click history shows where you activated Cash Back. It does not prove purchase confirmation.

• Tracked = Order recorded
• Confirmed = Order accepted, ready for payout
• Partially Paid = Part of your Cash Back was redeemed as a voucher
• Paid = Cash Back has been sent to your payout method
• Canceled = Cash Back was rejected

You’ll receive a Cash Back bonus for shopping at online stores that don’t yet have a direct partnership with us.

We still want to give something back — that’s why you’ll earn a small bonus of $0.05 when you shop at such a store via mycashbacks.

This way, you can still earn a little Cash Back even at stores that aren’t official partners (yet).

The maximum bonus is $10 per user per calendar year. Cash Back bonuses cannot be claimed retroactively. We reserve the right to block user accounts in cases of suspicious or non-compliant use of this bonus.

How to take part in surveys: 1. Choose a survey Select a survey you’d like to join. 2. Register once Enter your email address – this is required to participate. 3. Create your profile A survey profile will be created for you so we can match you with relevant surveys. 4. Answer questions & earn Cash Back The better a survey fits your profile, the more chances you’ll have to earn Cash Back.

Your benefits:

• Earn Cash Back without shopping – just by answering surveys
• Personalized surveys – tailored to your interests
• More surveys, more rewards – the more active you are, the more you earn
• Fast rewards – your Cash Back is credited automatically

You can invite as many friends as you like to mycashbacks and earn a $5 referral bonus — and your friend will also receive $10 bonus.

Here’s how it works: Send your friends your personal referral link (found in your account) and receive a $5 bonus once they sign up. Your friend will get a $10 bonus as well.

The bonus will be paid to both of you once your friend earns $20 in confirmed Cash Back within 12 months. Only Cash Back earned through actual purchases via mycashbacks counts — other bonuses are excluded.

When your friend successfully registers via your personal referral link on mycashbacks. IMPORTANT: The registration must happen immediately after clicking the link – without any redirects or interruptions.

The bonus is confirmed once your friend has earned $20 in confirmed Cash Back within 12 months. Only Cash Back generated through actual purchases via mycashbacks counts toward the $20 total. Other bonuses (such as surveys) are excluded.

We can’t retroactively credit referrals. Signup must be direct via your link.

In your account under 'Refer & Earn $5'.

• Check for typos and case-sensitive fields
• Try resetting your password

Still stuck? Contact our customer support with a screenshot

As part of our security measures, an irregularity was detected.

Possible reasons:

• Your provided information could not be verified.
• Technical inconsistencies occurred.
• Our security systems flagged unusual or unauthorized activity.

What now? Please contact our customer support team at support@mycashbacks.com. We will review your case individually and restore your account functionality as quickly as possible.

Your account may have been automatically suspended due to certain irregularities. Please contact our customer support team at support@mycashbacks.com.

We kindly ask for your understanding. This is simply a security measure to protect the data of our users.

We hope you agree that maintaining the integrity and quality of all transactions on our platform is in everyone’s best interest — as irregular activity can have serious consequences for us and our users alike.

• Check if you already have an account
• Try again later
• Contact support with a screenshot

Depending on the store, 60–90 days from order. Older rebooking requests will not be accepted.

If Cash Back isn’t visible after 3 days and allowed by the store, file a rebooking request. We need your customer ID and PDF of the order confirmation.

Usually 120–150 days depending on the partner store.

In your account under 'My Activities' > 'Submit a rebooking request'.

You get a $10 bonus for registering at mycashbacks.

This offer is for new customers only. Get your $10 welcome bonus by earning $20 confirmed Cash Back (other bonuses are excluded) within 12 months of registration by shopping via mycashbacks at any partner store.

Cash Back is confirmed once the product or service is fully accepted and paid. Confirmation times vary by store and may take several months.

The bonus is limited to one per person and account. Multiple registrations by the same person are not allowed.

This bonus cannot be combined with other mycashbacks promotions.

Paid after reaching $20 confirmed Cash Back. Status changes to confirmed and it’s paid the next month (by the 10th).

Confirmed a few days after you reach $20 confirmed Cash Back.

• You didn’t reach $20 confirmed Cash Back
• 12 months passed
• You took other bonuses into account

It should appear within 48 hours after signing up. If not, contact our customer support at support@mycashbacks.com

Click 'Forgot Password' at login. You’ll receive a reset link via email.

Contact our customer support at support@mycashbacks.com – we’ll check for open Cash Back or open rebooking requests before deleting.

Contact support at support@mycashbacks.com with your old and new email, plus your customer ID.

We must comply with legal requirements. Full and accurate info is needed. ID checks may apply.

Via the contact form or email support@mycashbacks.com. Replies may take up to 7 days.

• Your customer ID & registration email
• Order confirmation (PDF)
• Browser info (e.g. Chrome)
• Screenshots if needed

• High volume – replies may take up to 7 days
• Check your spam folder
• Double-check your email spelling

1. In the upper menu: 'Save easily' > 'Redeem voucher'
2. In your account: 'Cash Back Payout' > 'Redeem vouchers'

Once you have enough confirmed Cash Back, go to your account and redeem under 'Cash Back payout – reedem voucher'.

Pause payouts in 'Cash Back payout'. Accumulate Cash Back and redeem for a voucher.

NOTE: First payout must go to PayPal.